![]() Nintendo Switch Samsung TabPro S Wacom mobile studio pro 16 Nexus 6P. Lenovo C Series (power supply is not supported) ![]() HP: Elitebook 840 G3, HP Envy X360, HP zbook 15, HP ProBook 650 G2.Īcer laptop with USB Type-C Gen 1 (video signal output is not supported) ASUS TUF, HP: Pavlion x2, EliteBook Folio G1, ZBOOK 17, Omen 17/ X 2s.Īpple: Microsoft Surface Pro 7, iPad Pro 2018 (requires iOS 13.0 and above) Apple USB SuperDrive Razer: Blade Stealth Spirit Blade, Spirit Blade Sneak Edition Huawei: MateBook 13, MateBook 14, MateBook X/X Pro, MateBookX Pro, MateBook E.Īsus: Deluxe 3, Deluxe 3PRO, Deluxe X Series, U306 / U321 Series, U4100ROG, U5100UQ Seriesĭell: Series XPS13, XPS15, G3 / G5 / G7, Inspiron 5000/7000, latitude 7490/7400. Note: compatible with the laptop with USB port Type-C (Gen 2) / Thunderbolt 3 and supports alternate display mode.Ĭompatible computer and model for (not a complete list):Īpple: Macbook 12 inch, Macbook Pro 2016/2017/2018/2019, Macbook Air 2018/2019 Windows 10, macOS X, Android, Chrome OS Google, Linux with the latest updates. The compatible system of the UtechSmart 12 in 1 USB C docking station: Dell Latitude 7490/7480/7400 Dell XPS 13/15, HP Pavilion Please contact our customer service team for quality problems or questions within 18 months of purchase. Multiple compatibility: our USB C docking station is compatible with the latest laptops, tablets and smartphones in terms of their USB C ports.Additional 2 USB 2.0 ports are ideal for your keyboard and wireless device. Two USB 3.0 ports support both data transfer and charging USB-C peripherals. Instant stable access to the internet with the 1000M Ethernet port (supports 10/100/1000Mbps speeds). Ultra-fast data transfer: plug and play, no driver required.Lightweight aluminium housing, portable design, compatible with USB 3.1 Gen2 / Thunderbolt 3 tye c system and up to 100W charging power for the host system. Innovative USB C hub: Our Utechsmart USB C hub combines the functions of a USB C hub and a docking station.Professional DisplayPort design ensures clearer and more stable display and audio transmission. 0 ports, 1 x Micro SD/SD and 1 x TF card reader. 0 connection tye c, 1 x PD charging port tyc, 2 x USB 3. 12-in-1 universal docking station: 2 x HDMI ports, 1 x DisplayPort port, 1 x Ethernet/RJ-45 1000 Mbit/s LAN, 1 x USB 3.For Apple Laptop (MAC OS), only mirror mode is supported. If the input source only supports DP1.2, HDMI resolution up to 2560 x 1440, 1920 x 1080 (1080P) and lower resolutions are displayed at 30 Hz. HDMI resolution up to if your laptop supports DP1.4. Triple 4K extended display: the docking station integrates a triple display mode to increase your efficiency by 3 times.Make sure this fits by entering your model number.When you test sound and the laptop docking station, refer to the following FAQ. If the device is listed with an error, reinstall the drivers following the instructions on the website.Ĭheck to see if your video card drivers are current. You can check what video card you have in Device Manager under Display adapters. It is recommended that you go directly to the video card manufacturer's website to check for the latest drivers.Ĭheck to see if the monitor is being detected by Windows.įor more information about testing the USB peripherals and the laptop docking station, visit When you test Ethernet and the laptop docking station, refer to the following FAQ. ![]() If you do not see the USB video adapter in Device Manager, refer to the following FAQ. Press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. When you test the video cables, video source, video destination, and laptop docking station it is recommended that you do the following: When you test your cables, it is recommended that you do the following: Ideally, you should test a component that you know works in another setup. Use a different video cable, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection setup to see if the problem persists. Use the video cables, video source, video destination, laptop docking station, USB peripherals, and Ethernet connection in another setup to see if the problem is with the components or the setup. To test your setup components, try the following: You can test to make sure that the following components are working correctly and are not the source of the issue: When you troubleshoot issues with a laptop docking station, there are some quick tests that you can complete to rule out potential problems.
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